7.3.6.2 WhatsApp

Before setting up a WhatsApp Business Account, you first need a Facebook Business Manager Account (refer to Messenger Integration)

To start, you need WhatsApp Business Solution Provider (Infobip, Turn.io,etc.)

They are a global community of third-party solution providers with expertise in the WhatsApp Business API. These BSPs can help you communicate with your customers on WhatsApp for the approved use cases of customer support and time-sensitive, personalized notifications.

• Once you have a WhatsApp Business Solution Provider, if you are making a chatbot, you need to add the name of the bot to the list of our projects on our website

• Then request for a WhatsApp Business Application from our BSP and fill in the presented form

• After this process, you need to send this filled form to the BSP, wherein there will be some contracts to sign and the integration of the bot will be done