> For the complete documentation index, see [llms.txt](https://4bcplaybook.clearglobal.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://4bcplaybook.clearglobal.org/7-development-and-deployment-guidelines/7.3-chatbots/7.3.6-channel-integrations/7.3.6.2-whatsapp.md). # 7.3.6.2 WhatsApp Before setting up a WhatsApp Business Account, you first need a Facebook Business Manager Account (refer to Messenger Integration) To start, you need WhatsApp Business Solution Provider (Infobip, Turn.io,etc.) They are a global community of third-party solution providers with expertise in the WhatsApp Business API. These BSPs can help you communicate with your customers on WhatsApp for the approved use cases of customer support and time-sensitive, personalized notifications. * Once you have a WhatsApp Business Solution Provider, if you are making a chatbot, you need to add the name of the bot to the list of our projects on our website * Then request for a WhatsApp Business Application from our BSP and fill in the presented form * After this process, you need to send this filled form to the BSP, wherein there will be some contracts to sign and the integration of the bot will be done --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://4bcplaybook.clearglobal.org/7-development-and-deployment-guidelines/7.3-chatbots/7.3.6-channel-integrations/7.3.6.2-whatsapp.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.